Webhook Events

These are the event types currently available from the webhooks system. Keep in mind that as new events are added, your wildcards may start to match new events. Some internal events can also trigger an update event, so you may receive updates with only an updated_at field in changes.

The shape of the event sent for each kind is documented in the Event Payloads pages, linked in the table at the bottom of this page.

Event Name	Kind	Description	Fields that Trigger Event
contact.activated	contact	Contact transitions to active (e.g. previously inactive becomes active, active for the first time).
contact.deactivated	contact	Contact transitions to inactive (e.g. trashed).
contact.merged	contact	Two contacts are merged, also includes extra context.
contact.updated	contact	Attributes of contact have changed.	company, contact_id_number, email_address, first_name, gender, kind, last_name, phone_number, profile_image, subscribed
contact.group.added	contact.group	Contact is added to a group.
contact.group.removed	contact.group	Contact is removed from a group.
event.created	event	Event is created in draft form.
event.activated	event	Event is saved and is available.
event.updated	event	Attributes of event have changed.	body, category_id, end_at, image, name, public, start_at
event.deleted	event	Event has been deleted.
event.pack.reserved	event.pack	A group of tickets has been reserved for sale.
event.pack.activated	event.pack	A group of tickets have been sold.
event.pack.expired	event.pack	A group of tickets has exceeded time they can be reserved.
event.pack.cancelled	event.pack	A group of tickets have been cancelled.
event.pack.uncancelled	event.pack	A group of tickets that were cancelled has been restored.
event.certificate.cancelled	event.certificate	An individual ticket has been cancelled, either on its own or as part of cancelling its group.
event.certificate.uncancelled	event.certificate	An individual ticket that was cancelled has been restored.
event.ticket.created	event.ticket	Event ticket type has been created.
event.ticket.updated	event.ticket	Event ticket type has been updated.	amount, group_id, initial_quantity, maximum_purchase, members_only, membership_level, name, pass_code, sales_end
event.ticket.deleted	event.ticket	Event ticket type has been deleted.
finance.order.pending	finance.order	An order is waiting to be processed.
finance.order.activated	finance.order	An order has been paid.
finance.order.awaiting_payment	finance.order	An order requires manual intervention to have its payment processed.
finance.order.rejected	finance.order	An order has failed to process.
finance.order.cancelled	finance.order	An order has been cancelled.
finance.order.expired	finance.order	An order has exceeded time it can be in a pending state.
membership.created	membership	New membership is added.
membership.updated	membership	Membership state is updated.	auto_renew, membership_level_id, state
membership.deleted	membership	Membership is removed.
membership.activated	membership	Membership has been activated.
membership.partiated	membership	Membership has been been partially paid for.
membership.expired	membership	Membership has expired.
membership.cancelled	membership	Membership has been cancelled.
subscription.created	subscription	Subscription is created within membership.
subscription.updated	subscription	Subscription state / dates are updated.	end_date, start_date, state
subscription.deleted	subscription	Subscription is deleted.
subscription.started	subscription	Subscription transitioned to active state.
subscription.expired	subscription	Subscription transitioned to expired date.
subscription.continued	subscription	Subscription transitions to active or partial.
subscription.cancelled	subscription	Subscription is cancelled.
webhook.deleted	webhook	Webhook has been permanently deleted.
webhook.activated	webhook	Webhook has been activated.
webhook.deactivated	webhook	Webhook has been manually deactivated.
webhook.errored	webhook	Webhook has been automatically deactivated after there were too many errors when sending events to the destination URL.

And the following kinds are are mapped to the API:

Kind	Event Payload	API Reference
contact	Contact	Contact
contact.group	Contact group	Group
event	Event	Event
event.certificate	Event certificate	Certificate
event.pack	Event pack	Pack
event.ticket	Event ticket	Ticket
finance.order	Finance order	To be documented.
membership	Membership	Membership
subscription	Subscription	Subscription
webhook	Webhook	Webhook